Monica Hubbard joined PetSmart in 2016 and currently serves as Senior Vice President, U.S. Stores, where she oversees all store and field teams in the U.S., including Puerto Rico. In this role, she leads a dynamic team responsible for driving operational excellence, customer experience, and business growth.

With over 25 years of retail operations experience, Monica has worked at some of the most trusted brands, including Best Buy and Home Depot. 

First Job: Monica’s first job was as a shoe department clerk at Caldor, a department store chain, where she gained early experience in customer service and retail operations. 

Hobbies: She enjoys spending time with her family and their two Australian Shepherds, Ollie and Bruno, and their cat, Lucy Lou. 

Board Involvement: Monica currently serves on the Board of Directors at PetSmart Charities, the leading funder of animal welfare in North America. 

She is also the executive sponsor of Women Inspiring Strength & Excellence (W.I.S.E.), PetSmart’s Associate Resource Group focused on gathering associates with an interest in advancing women’s career growth.