Cherise Ordlock joined PetSmart in 2021 as Senior Vice President of Digital, where she leads the company’s digital strategy and is responsible for overseeing integrated omni-channel customer experiences, programs, user experience (UX), site merchandising and site testing and analytics.

Prior to PetSmart, Cherise served as Senior Vice President of Digital at Kohl’s, where she led the company’s digital and e-commerce strategies. 

First Job: Cherise’s first job was as a swim coach for a club team, where she developed leadership and mentorship skills. 

Education: She earned a bachelor’s degree in industrial engineering and economics from Northwestern University, and a Master of Business Administration and master’s in engineering management from the Kellogg School of Management. 

Hobbies: She and her husband have a daughter and are proud pet parents to a Cavachon.

Board Involvement: Cherise serves on the Board of Directors for PetSmart Charities, the leading funder of animal welfare in North America. 

She also is the executive sponsor of Provide, PetSmart’s Associate Resource Group dedicated to supporting PetSmart parents, parents-to-be, and caregivers in their quest to success personally and professionally.