Our Associates
Associates are the heart of PetSmart. And because they share the same passion for pets as the pet parents we serve, we have a culture that gives us a competitive edge. We are committed to empowering our more than 50,000 associates to pursue a healthy, fulfilling life and career with us.hours of paid associate volunteer time in 2023
contributed to participating associates’ 401(K) accounts in 2022
invested in associates through PetSmart’s tuition reimbusrement program
Diversity, Equity and Inclusion at PetSmart
We strive to create an environment where every associate feels like they truly belong and believe belonging, diversity, equity and inclusion make us a stronger company. It’s why we place such a high value on the unique backgrounds, experiences, and perspectives of our associates, customers, and the communities where we live and work.
When we embrace and appreciate a wide range of people and perspectives, we create an environment where associates can do their best work, partners enjoy engaging with us, and pet parents have an unmatched customer experience.
We provide an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.
Associate Resource Groups
One of the ways we bring Belonging to life at PetSmart is through our six Associate Resource Groups (ARGs). These voluntary associate groups bring us together to create community, expand awareness, and support a culture of inclusiveness.
Pride at Work (PAW)
Women Inspiring Strength & Excellence (W.I.S.E)
MOSAIC
Provide
StartSmart
SERVE
Awareness of Visible and Invisible Differences (AVID)
growth in Associate Resource
Groups in 2023
associates attending
Belonging Town Hall
impactful ARGs with Provide added in 2023
PetSmart Associate Assistance Foundation
in grants to 5K+ associates since being founded in 2011
granted in 2023 to support associates through natural disasters, housing instability, illness and injury
received in donations
in 2023
years of impact
pets adopted
granted across North America