Our Associates

Associates are the heart of PetSmart. And because they share the same passion for pets as the pet parents we serve, we have a culture that gives us a competitive edge. We are committed to empowering our more than 50,000 associates to pursue a healthy, fulfilling life and career with us.

hours of paid associate volunteer time in 2023

$ 0 M

contributed to participating associates’ 401(K) accounts in 2022

$ 1 M

invested in associates through PetSmart’s tuition reimbusrement program

Belonging at PetSmart

We strive to create an environment where every associate feels like they truly belong and believe a culture of inclusion makes us a stronger company. It’s why we place such a high value on the unique backgrounds, experiences, and perspectives of our associates, customers, and the communities where we live and work.

When we embrace and appreciate a wide range of people and perspectives, we create an environment where associates can do their best work, partners enjoy engaging with us, and pet parents have an unmatched customer experience.

We provide an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.

Associate Resource Groups

One of the ways we bring Belonging to life at PetSmart is through our six Associate Resource Groups (ARGs). These voluntary associate groups bring us together to create community, expand awareness, and support a culture of inclusiveness.

Pride at Work (PAW)

PAW is dedicated to creating an environment where LGBTQ+ associates and allies feel supported and celebrated to be who they are at PetSmart and in the communities they serve. PAW invites all PetSmart associates to participate. Whether you’re a straight ally, lesbian, gay, bisexual, transgender or identify in any other way, you belong here.

Women Inspiring Strength & Excellence (W.I.S.E)

W.I.S.E. gathers associates with an interest in advancing women’s career growth at PetSmart. Members get the opportunity to network and attend leadership-focused educational events.

MOSAIC

MOSAIC is a collective that encourages associates from diverse backgrounds to embrace and celebrate their differences. MOSAIC’s mission is to build cultural awareness, foster open, productive discussions, and remove preconceived notions.

Provide

Provide is an organization focused on educating and inspiring PetSmart Parents, Parents-To-Be, and Caregivers, while supporting them in their quest to succeed professionally and personally.

StartSmart

StartSmart is focused on assisting early-career PetSmart associates to take charge of their professional development. They provide education, development, and networking opportunities that reward motivated, early-career PetSmart associates to succeed in their current role and prepare for future roles.

SERVE

SERVE honors the service of our PetSmart Veterans and their families by providing Veterans and supporters a space to reach their fullest potential. SERVE aims to create an environment where every Veteran feels like they belong.

AVID - Associate Resource Groups at PetSmart

Awareness of Visible and Invisible Differences (AVID)

AVID strives to promote diversity and inclusion by celebrating and acknowledging the experiences and perspectives of associates with all different types of disabilities, be they temporary or permanent, physical or mental, visible or invisible.

0 %

growth in Associate Resource
Groups in 2023

associates attending
Belonging Town Hall

impactful ARGs with Provide added in 2023

PetSmart Associate Assistance Foundation

Founded in 2011, the PAAF has provided financial assistance and emergency resources to associates during unforeseen hardships. The PAAF is funded by donation from PetSmart and our associates to help one another when we need it most.

$ 1 M

in grants to 5K+ associates since being founded in 2011

$ 0 K

granted in 2023 to support associates through natural disasters, housing instability, illness and injury

$ 0 M

received in donations
in 2023

years of impact

1 M

pets adopted

$ 0 M

granted across North America