Corporate Social Responsibility
At PetSmart, we’re working to create a world as our pets see it. Because a world through the eyes of our pets is one that’s more compassionate, inclusive, sincere and community centric. It’s a world that recognizes the critical importance of healthy people and pets, the preservation of our planet and taking time to play.Healthy and Happy Pets
Our Goals
- Support the health and happiness of more than 6 million pets annually through high quality care and services
- Provide more than one million hours of training each year for associates who care for pets
Empowered People
Our Goals
- Provide 40,000 associates with upskilling each year to help them grow their careers with PetSmart
- Expand access to pet ownership to increase the diversity of U.S. households with pets
Responsible Stewards
Our Goals
- Reduce our emissions intensity by 30% by 2030, from a 2018 baseline
- Divert 75% of our waste from landfills by 2030
As the leading pet retailer, we recognize our opportunity to take a greater role in setting the standard around key issues that impact our industry. Our first annual Corporate Social Responsibility report details progress and business practices across dimensions of environment, social and governance (ESG), and reflects our commitment to operate responsibly, generate positive impact for our stakeholders, and improve the lives of pets and pet parents.
A robust materiality assessment has informed the development of this report, including insights from associates, consumers and industry organizations. We are also using international frameworks, including the U.N. Sustainable Development Goals and the Global Reporting Initiative, for guidance as we work to mature our strategy and future reporting.
CSR Governance
Leadership of our CSR strategy starts with our CEO and cascades across our enterprise. Our Environmental Social and Governance (ESG) Steering Committee supports PetSmart’s ongoing commitment to environmental sustainability, the health, safety and wellbeing of people and pets. It is a cross-functional management committee responsible for developing general strategy relating to ESG issues; allocating appropriate resources to execute on that strategy; and ensuring accountability and transparency to our many stakeholders. Our Vice President, CSR & Sustainability briefs the Steering Committee twice annually on strategic priorities and emerging issues. As the ESG Steering Committee provides oversight, the ESG Operating Committee supports leaders in managing strategy execution, working with individual subject matter experts to administer programs and implement policies.
