Corporate Social Responsibility
At PetSmart, we’re working to create a world as our pets see it. Because a world through the eyes of our pets is one that’s compassionate, inclusive, sincere and community-centric. It’s a world that recognizes the critical importance of healthy people and pets, the preservation of our planet and taking time to play.Healthy and Happy Pets
Our Goals
- Support the health and happiness of more than 6 million pets annually through high quality care and services
- Provide more than one million hours of training each year for associates who care for pets
Empowered People
Our Goals
- Provide 40,000 associates with upskilling each year to help them grow their careers with PetSmart
- Expand access to pet ownership
Responsible Stewards
Our Goals
- Reduce our emissions intensity by 30% by 2030, from a 2018 baseline
- Divert 75% of our waste from landfills by 2030
Loving our pets makes us better people, and we learn from them every day. It’s these lessons that guide us as we pursue opportunities to have a meaningful impact through our Corporate Social Responsibility (CSR) programs. We won’t get it all right, right away, but we will strive to be transparent along our journey. Inspired by our pets, we are making investments to promote pet health and happiness, empower people and communities, and operate ethically and responsibly.
As the leading pet retailer, we recognize our opportunity to take a greater role in setting the standard around key issues that impact our industry. Our annual CSR Report reflects our commitment to operate responsibly, generate positive impact for our stakeholders, and improve the lives of pets and pet parents. We continue to learn from our stakeholders about how we can best advance our commitments to pets and the people who love them.
CSR Governance
Our CSR strategy is focused on aligning our key environmental and social commitments with our business growth priorities. This includes a strong focus on the health, safety and well-being of people and pets. Our Executive Leadership Team, including our CEO, is responsible for reviewing our CSR priorities each year, allocating appropriate resources to execute on the strategy; and ensuring accountability and transparency to our many stakeholders, including our Board of Directors. Our Chief Legal Officer & Corporate Secretary incorporates discussion of CSR issues into Board and Committee meetings, as appropriate. Our Vice President, Corporate Social Responsibility briefs the Executive Leadership Team twice annually on strategic priorities and emerging issues including the regulatory landscape. The CSR team works with subject matter experts across the enterprise to administer programs, implement policies and complete annual reporting.
We welcome feedback on our CSR strategy and reporting. Please direct questions or comments to [email protected].
